Return & Refund
■ Return :
- Customers may ask return within 15 days after receiving the package
- Customers are required to send the package back to designated warehouse located in Korea, and have responsibility to pay the international shipping fee for the return.
- Warehouse address : Suite #405 190, Gonghang-daero, Gangseo-gu, Seoul, Republic of Korea (zip : 07631)
- Customer should include required information in the box including *Full name *Order number *Email address
- Please make sure that we do not take any responsibilities about the lost, damage, or anything happened during the shipping
- Damaged & Wrong item : Please contact to our customer support team for the refund request and our team will help you with the process. It normally takes 1-2 weeks for the refund.
- Unwanted item : We do refund the full amount of your returned product after investigation. Please kindly note that we may refuse to refund when the returned products are damaged.